Privacy

When you send a request through the form on this website, it asks for:

• your name
• your preferred contact method, and the phone number or email address for the method you choose
• your city, or the first three characters of your postal code
• the type of service and the type of property
• a short description of what you need
• for commercial properties, any optional building details you choose to add

This information is used only to reply to you and arrange service.

Your request is sent by email to Don’s business inbox through a transactional email provider (Resend). The website does not keep a database copy of inquiry messages. The contents of your request are not written to application logs or analytics.

If sending fails, the form gives you the option to email your request yourself from your own mail app. Nothing is sent automatically in that case; you decide whether to send it.

The form includes a hidden field that people do not see but automated spam tools often fill in. To limit repeated submissions, the site stores a short-lived, keyed hash of your network address (not the address itself). These hashes are deleted within about a day.

Analytics are off unless they are turned on. When they are on, the site uses Vercel Web Analytics, which counts page views and a few events (such as a tap on the call button) in aggregate and does not use cookies. These events never include message text, names, phone numbers, email addresses or postal codes.

The website is hosted by Vercel. Don signs in to a private editor to publish projects; that sign-in uses Supabase and is only for Don. Visitors do not create accounts on this site.

Phone calls to 647-719-7319 go directly to Don. If you email Don, your message is handled the same way as a request sent through the form: as business correspondence in his inbox.

Inquiry emails are kept in Don’s inbox as business correspondence. You can ask Don to delete them at any time.

Don’s HVAC Services aims to handle personal information in line with Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA). You can ask what information Don holds about you, ask for it to be corrected, or ask for it to be deleted.

For privacy questions or deletion requests, email donshvac2008@gmail.com.